Update: Everyday Payments (Formerly AnyDay) – Regulatory Order and Operator Guidance

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Written By Shelby Stewart

Since the initial stories involving the tip management platform Everyday Payments (formerly AnyDay), associated with XTM Inc., several Alberta-based restaurants have reported funds missing from their accounts.

On February 17, 2026, the Bank of Canada issued a temporary compliance order directing XTM Inc. and its affiliated entities to immediately cease performing retail payment activities under the Retail Payment Activities Act (RPAA).

According to the regulator, the order was issued due to serious concerns regarding the safeguarding of end-user funds and potential risk to the public interest. The order applies immediately and represents a significant escalation in regulatory action.

What This Means for Operators

  • Retail payment activities conducted through the XTM/Everyday Payments platform are prohibited unless otherwise directed by regulators.

  • Businesses and employees may continue to experience delays or restrictions in accessing funds.

  • Concerns remain regarding potential shortfalls in balances associated with participant accounts.

Recommended Actions

Members are encouraged to take the following steps:

  • Review and reconcile your business accounts and any program balances.

  • Confirm expected tip or payout amounts against actual transactions received.

  • Encourage employees using prepaid cards or digital wallets to transfer available balances to personal bank accounts where possible.

  • Document any discrepancies and retain copies of communications.

  • Seek professional or legal advice where appropriate.

  • Report concerns to:

    • Your financial institution

    • Local police

    • Canadian Anti-Fraud Centre: 1-888-495-8501

  • Continue attempting contact with XTM and document all efforts, even if no response is received.

This situation continues to evolve and may result in operational and financial impacts for Alberta restaurants and their employees.

The Alberta Hospitality Association will continue to monitor developments and provide updates as information becomes available. Members experiencing issues are encouraged to contact the Association to help inform our understanding of impacts within Alberta.

Shelby Stewart
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